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General settings cover your business identity and the authorised person on your account. Complete both sections as part of the account setup checklist.

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Business Profile

Under Settings → General, update:
  • Business details — industry, description, TIN, and VAT number
  • Business type — set during registration and displayed read-only here. To change it, email support@clickpesa.com.
  • Company name — displayed read-only after it is set. To change it, email support@clickpesa.com.
  • Contact details — phone, email, address, city, country, default language, and website
Your company name and contact details appear on ClickPesa receipts, invoices, and payment pages.

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Authorised Person

On the same page, add the authorised contact person:
  • Name
  • Phone number
  • Email

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How to update

1

Open General settings

Open Settings from the bottom-left sidebar and select General.
Settings sidebar with General selected

Settings sidebar with General selected.

2

Edit your profile

Click Edit in the top right corner.
General settings edit form

Click Edit to update business, contact, and authorised person details.

3

Save your changes

Update the fields and click Save.
General settings saved confirmation

Confirm your updates with Save.

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Tips

Set up General settings before using payment or payout features. Default language here is used for merchant and customer notifications.

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FAQ

Do my company details appear on receipts, invoices, and payment pages? Yes. Your company name, email, and contact number are shown on ClickPesa receipts, invoices, and payment pages.