Receiving payments via ClickPesa BillPay is completely FREE—Zero fees, Zero hassle, Nada!
A BillPay Control Number is a unique numeric identifier that customers use to make payments to a merchant through supported payment channels—including mobile money, SIM banking, and Wakalas. ClickPesa supports different types of control numbers to cater to various payment scenarios, such as one-time purchases, recurring payments, or merchant deposits. Payments and deposits made using the ClickPesa BillPay Control Numbers are processed Instantly, with real-time tracking available via the ClickPesa Dashboard, Query Payment API and Webhooks.

Types of BillPay Control Numbers

ClickPesa BillPay supports 3 types of control numbers to fit different collection needs:

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Merchant BillPay-Namba

A 4-digit static number assigned to every merchant.
  • Used by the merchant to deposit funds into their own account.
  • Used as the base for generating other types of BillPay control numbers.
  • Not shared with customers unless used in combination with order references.

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Order BillPay Control Number

A dynamic control number generated for each specific transaction or invoice.
  • This number exists out of your Merchant BillPay-Namba + Order Reference. The order reference is created by Merchant.
  • Best for one-time or ad-hoc payments.
  • Customers use this control number to make payment for a specific transaction.
Example
An e-commerce store creates a BillPay Control Number for Order #12345. The customer uses that number to pay for just that order. Once paid, the control number is closed or marked as fulfilled.

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Customer BillPay Control Number

A static control number assigned by the merchant to a specific customer for ongoing payments.
  • This number exists out of your Merchant BillPay-Namba + static unique number. The static unique number is created by ClickPesa.
  • Useful for repeat or subscription-style payments from the same customer.
  • Helps in automating reconciliation and tracking of payments per customer.
Example
A school assigns a unique control number to each student. The student (or parent) can use this same number to pay tuition each term without requesting a new one.

Common BillPay Use Cases

See more use cases examples of how you can collect payments using ClickPesa BillPay

FAQ

Frequently Asked Questions about ClickPesa BillPay