Skip to main content
After registration, open Get Started in the sidebar or go to merchant.clickpesa.com/get-started/account-setup to track your progress. See the Merchant Dashboard Overview for the full picture.
Complete these six steps in order. Each maps to a section under Settings in the Merchant Dashboard.

​
1. Complete Your Business Profile

Add your business information under Settings → General:
  • Business type and industry
  • Business description
  • Physical address and city
  • TIN and VAT (if applicable)
These details appear on ClickPesa receipts, invoices, and payment pages. General settings guide

​
2. Authorised Person

On the same Settings → General page, add the authorised contact person:
  • Name
  • Phone number
  • Email
General settings guide

​
3. Complete KYC Verification

Upload required documents under Settings → KYC to verify your business and unlock full features. Document requirements depend on your business type. See Get Started With ClickPesa — Complete KYC for the full list, or follow the in-dashboard KYC wizard. KYC settings guide
KYC review typically takes 2–3 business days. Until approved, a TZS 100,000 total pre-KYC transaction limit applies across collections, payouts, deposits, and withdraws. See transaction limits.

​
4. Activate Payment Methods

Enable the collection methods you want to accept under Settings → Collection:
  • Online methods (mobile money, cards, TanQR/Lipa Namba, and more)
  • Offline BillPay collection (control numbers)
You can also use the Enable Payment Options guide at merchant.clickpesa.com/get-started/payment-methods. Collection settings guide

​
5. Set Up Withdraw Settlement Account

Add your company bank account under Settings → Disbursement. This is where funds are settled when you withdraw from your ClickPesa balance. The account name must match your registered company name. Disbursement settings guide

​
6. Manage Team Members

Invite team members under Settings → Team and assign roles (Manager, Employee, or Developer).
The Team tab is available to the main account holder on business accounts.
Team settings guide

​
Developer integration (optional)

If you plan to integrate via API, complete the developer checklist under Get Started → Developer Resources or see Developers settings and API Integration Setup.