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Notifications alert you to key account activity in real time. You can customize which transaction types and channels you receive alerts for. Notification categories
  1. Payout — payout initiated, refunded, or reversed
  2. Deposit — deposit instructions and confirmations
  3. Local payment — payments settled into your account
Channels
  1. Email — sent to your registered email address
  2. In-app — shown inside the Merchant Dashboard
  3. Web — browser notifications when logged in (Safari support may vary)

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View notifications

1

Open notifications

Click the notification icon at the top right of the dashboard.
Notification icon in Merchant Dashboard header
2

Browse in-app notifications

View payment, payout, and deposit updates in the notifications panel.
In-app notifications panel
3

Open a notification

Click a notification to open its details in a drawer.
Notification detail drawer
4

Delete or mark as read

Use the three-dot menu on a notification to delete it or mark it read or unread.
Notification delete and mark as read menu
You also receive email notifications with the same information when email alerts are enabled. If web notifications are enabled and you have granted permission for merchant.clickpesa.com, you can receive web notifications while logged in, even when the dashboard tab is in the background.

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Notification settings

1

Open notifications

Click the notification icon at the top right of the dashboard.
Notification icon in Merchant Dashboard header
2

Open settings

Click the settings icon at the bottom right of the notifications panel.
Notification settings icon
3

Customize preferences

Turn categories and channels on or off per your preference.
Notification settings toggles

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FAQ

Can I receive notifications for only certain transaction types? Yes. Use notification settings to enable alerts for selected categories only. Are web notifications available when I am not on the dashboard? Web notifications require an active browser session where you are logged in and have granted permission. How do I stop email notifications? Turn off Email for the categories you do not want in notification settings. Do notification settings affect security alerts? Security-related alerts are mandatory and are not controlled by these preferences.