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Status Overview

StatusDescription
AUTHORIZEDPayout process is about to begin.
SUCCESSPayout was initiated successfully.
REFUNDEDPayout failed and funds has been returned due to ClickPesa system errors.
REVERSEDPayout failed and funds has been returned due to Provider errors.
PROCESSINGPayout is currently being processed.

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Payment Status in the ClickPesa Dashboard

  • You can view the payment status in the ClickPesa Dashboard under the Transactions section.
  • The payment statuses are updated in real-time as the payment progresses through different stages.

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Payment Status In Your Application

There are two ways to receive payment statuses in your application:
  1. Webhooks - ClickPesa sends real-time updates to your server when a payment status changes. You can use webhooks to receive these updates.
  2. Querying - Alternatively, you can make API calls periodically to Payment API query payment endpoint.

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Payment Status for Customers

  • In Checkout, payment status is displayed to the customer in real-time.
  • Additionally, the final payment notification successfully made payment is sent to the customer via their registered email or mobile phone number.